Privacy Policy

Last updated: 01/01/2026

This Privacy Policy explains how Zenora collects, uses, discloses, and protects personal information when you visit or interact with www.zenora.ae

This policy is written specifically for real estate lead generation, is Meta (Facebook/Instagram) Lead Form–compliant, and includes GDPR / UK data‑protection wording.

1. Who We Are

Business Name: Zenora Inernational LLC

Nature of Business: Real Estate Advisory / Property Marketing

Contact Email: admin@zenora.ae

Contact Phone / WhatsApp: +971 50 369 6264

2. Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone / WhatsApp number
  • Country of residence
  • Information submitted via contact forms, Meta lead forms, or WhatsApp
  • IP address and device information
  • Website usage data (pages visited, time spent, interactions)

We collect information only when you voluntarily provide it or when you interact with our website and advertisements.

3. How We Collect Information

We collect data through:

  • Website contact forms
  • Meta (Facebook / Instagram) Lead Forms
  • WhatsApp chat or call buttons
  • Cookies and tracking technologies
  • Analytics and advertising tools

4. How We Use Your Information

We use your information to:

  • Respond to property inquiries
  • Share project details, brochures, pricing, and updates
  • Arrange calls, consultations, or virtual site visits
  • Improve website performance and user experience
  • Run and optimize advertising campaigns
  • Comply with legal and regulatory requirements

We do not use your data for unrelated purposes.

5. Meta (Facebook & Instagram) Lead Ads Compliance

When you submit your information via Meta lead forms:

  • Your data is collected directly by Meta and shared with us
  • We use the data only for the stated real‑estate purpose
  • We do not sell or misuse your personal data

Our lead ads comply with Meta’s Special Ad Category (Housing) and data‑use policies.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze traffic and user behavior
  • Improve website functionality
  • Measure advertising performance

Tools we may use include:

  • Google Analytics
  • Meta Pixel
  • Conversion tracking tools

You can control cookies through your browser settings.

7. Sharing & Disclosure of Information

We do not sell or rent your personal data.

We may share your data only with:

  • Authorized employees or representatives
  • CRM or communication service providers
  • Advertising platforms (Meta, Google) for campaign measurement
  • Legal or regulatory authorities if required by law

All third parties are required to keep your information secure.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

However, no online transmission is 100% secure.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet legal, accounting, or reporting requirements

You may request deletion of your data at any time.

10. Your Rights (GDPR & UK Compliance)

If you are located in the UK or European Economic Area, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (right to be forgotten)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us using the details below.

11. International Data Transfers

Your information may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data.

12. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices or content.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

14. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will always be available on this page with a revised date.

15. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 Email: admin@zenora.ae

📞 Phone / WhatsApp: +971 50 369 6264

🌐 Website: www.zenora.ae

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.